Terms and Conditions
General provisions
This rental is granted and accepted at the price, charges and special conditions indicated on the seasonal rental contract, of which these general conditions constitute an integral part. We thank you for reading them carefully before entering into the contract.
The seasonal rental is concluded as a temporary residence and pleasure craft. The premises may not be used as a main dwelling, and the tenant may not engage in any commercial, craft or professional activity. Consequently, the contract is governed by the provisions of the Civil Code (art 1708 and following) as well as by the conditions provided for herein.
Unfortunately, this accommodation is not accessible to person with disabilities.
The tenant may not under any circumstances invoke any right to remain in the premises at the end of the rental period initially provided for in the contract without the written consent of the owner. Any occupancy exceeding the indexed hourly limits will give rise to additional invoicing.
The villa is available on the day of arrival from 4.30 p.m. and must be vacated by 11.00 a.m. on the day of departure mentioned in the contract.
The minimum rental period is one week. Depending on availability and calendar, this rule can however be “relaxed” (contact us).
Upon booking, the tenant must specify the exact number of people planned for the stay. Any excess of the number of people planned, but which does not exceed the maximum capacity of the villa of 6 people, must be the subject of a written amendment and will be invoiced at the current rate. Beyond the maximum capacity of 6 people, the overrun will be refused.
External guests: for the sake of safety and peace of mind for all, any invitation from an external person must be indicated at reception.
Subletting, lending or changing residents is not permitted, except with the express written consent of the lessor.
On departure, the tenant agrees to make the villa as clean as he finds it on arrival. The owner will provide the accommodation as described by him and keep it in working order.
Smoking
It is forbidden to smoke in the Property, the Renter will be charged an additional € 150.00 to cover all costs to eliminate odors. Additional charges may apply to repair damage caused by smoking.
Animals
Animals are not accepted on the Property. Failure to comply with this rule will result in costs of 250 euros and the immediate eviction of the Tenant and all occupants.
Parties / Event / Photography or commercial shooting
Parties, events and commercial photographs or filming are prohibited on the Property. Banned parties and events include weddings, meetings and receptions. No third party is permitted on the Property at any time. Failure to comply with this rule will result in a minimum charge of 1500 euros and the immediate eviction of the Tenant and all occupants.
Information
The information provided in our brochures or on our website has been given the greatest possible care. In the event of an error in entering or printing, our reservation service will inform the tenant of any modification to the description of the service offered.
Even if the photos are closest to reality, we draw your attention to the fact that the photos are in no way contractual and cannot engage our responsibility.
Payment
The reservation becomes firm when the deposit representing 50% of the price of the stay and a copy of the rental contract signed by the customer, have been returned to the Lessor of the rental. The balance of the rental will be paid at the latest 60 days before arrival in the villa or 90 days before arrival in the villa if the rental is made during the end of the year holidays. For any long stay (14 nights and more) the conditions may be different, contact us. Independently, any reservation made with our promotions, the conditions of the promotion will be applied. Payment can be made by credit card via our bank’s secure payment system. Any late payment will result in the cancellation of the reservation by the Tenant.
Terms of cancelation
In the event of cancellation more than 60 days prior to arrival, or more than 90 days in the event of rental during school vacation periods, the deposit remains with the lessor. In the event of cancellation within 60 days of arrival, or within 90 days in the event of rental during school vacation periods, no refund will be made and the lessor may dispose of the villa . For any long stay (14 nights and more) and end of year celebrations, the conditions may be different, contact us.
If the tenant does not show up on the day mentioned on the contract, after 24 hours and without notice to the owner, the contract is considered terminated, the payments remain with the lessor who can dispose of the villa.
Interruption of stay
In the event of an early interruption of the stay by the tenant for any reason whatsoever, including strike, medical repatriation and other case of force majeure, and if the owner’s liability is not questioned, no action will be taken. no refund except the security deposit.
As no insurance is included in the rental price, we recommend that you take out personal “cancellation insurance”.
Reservation prices do not include
Expenses and items not mentioned, including, but not limited to: transportation, tips for personal services, meals, insurance, telephone calls and other items of a personal nature.
Security deposit
A security deposit of € 1500 will be requested before the check-in. If the inventory and inventory do not find any problem or that no particular cleaning is necessary provided that no deterioration or hidden degradation has been noted, it will be returned to the tenant on his departure or within a period of time, maximum of fourteen days after departure, if immediate return is not possible. Any breakage, degradation or lack, not noted by the lessor or his representative, must be reported in written with photos within 36 hours of the arrival of the tenant. After this period the responsibility of the tenant will be definitively engaged. The following conditions will apply:
The occupants are deemed to have received the villa in perfect condition and equipped with the movable property listed in the inventory given to them upon arrival. If the condition and inventory show anomalies, the owner and the tenant will have to agree on the amount to be deducted from the security deposit. If the deposit is insufficient to pay the sums owed by the tenant, the latter already undertakes by signing this contract to settle any overruns. Damaged goods will be re-invoiced at the replacement price without application of obsolescence.
The tenant undertakes upon their departure to return the villa in the same condition as upon arrival and provided with all the movable property appearing on the inventory.
Any property broken, lost or damaged must be reported as soon as possible and before the departure of the tenant so that the owner provides replacement or repair for the arrival of the next customer. This will also avoid invoicing the tenant of additional costs for an emergency intervention.
No replacement item purchased by the Tenant will be accepted nor attempted repair will be accepted. The owner is the sole decision-maker of the choice of replacement items and repairs in accordance with the standards of the property.
Terms of departure
The tenant undertakes at the time of their departure to return the villa in the same condition as on arrival and provided with all the movable property appearing on the inventory.
Will be deemed to be missing or damaged, the condition of a kitchen and / or crockery and linens not allowing, without special cleaning work, its return to service for the benefit of the tenant (s) next (s). The amount of this cleaning work will be deducted from the security deposit.
Any lost key will be charged 60 €.
Occupancy tax
The local occupancy tax, collected on behalf of the municipality, amounting to (subject to change) € 1 per day and per person 18 years and over will be due before handing over the keys.
Claim
Any possible complaint during the stay must be reported immediately to the lessor so that he can resolve the problem as quickly as possible. The tenant will not be able to claim compensation in the event that urgent repairs need to be carried out inside the villa. Failures of a household or other appliance and the delays sometimes necessary to obtain the intervention of a technician or the supply of a part do not give rise to any specific compensation and are to be considered as incidents of the same nature as those that may occur at home. The lessor or its representative will ensure that any incident is resolved within a reasonable time.
Nuisances related to the maintenance of the green spaces of the property (outside and inside the rented plots) can under no circumstances be the subject of a claim giving the right to compensation. However, we will make sure that these tasks are carried out as discreetly as possible. Failing to notify the lessor before departure, the stay will be considered to have gone well and no subsequent complaint can be taken into account.
Security, Troubles, Nuisances, Thefts
The accesses to the property are under video surveillance (Article L251-1 and following Modified by LAW n ° 2014-626 of June 18, 2014 – art 73). The facilities including the swimming pool and equipment of the rented villa must be used in accordance with their destination and under the full responsibility of the tenant.
Use of the swimming pool: take all the necessary precautions for safe use of the installation, particularly in the presence of young children, whose supervision must be constant despite the provision of a safety barrier. We remind you that diving is prohibited.
Child Protection: Renter understands that no special effort has been made to “protect the children” of this home, and accepts the risk or harm to children that we allow on the property. These risks are not limited to, but include access to the swimming pool, terraces, balconies, interior and exterior stairs, the garden and any exterior space, the street, cleaning products and plants that could be toxic if swallowed or contacted.
Responsibility
The Lessor undertakes to deliver the Property in good condition and clean, in accordance with standards.
The Lessor is not responsible for alternations or interruptions of electricity, water, television channels, telephone or Internet services created by the service providers.
The Lessor cannot be held responsible for thefts, losses, accidents, damage or other problems that may arise with regard to all tenants of the Property. The Tenants’ personal objects and effects are strictly under their sole responsibility.
f the advertised equipment (washing machine, television, etc.) does not work during the rental period, the Owner will intervene to repair it. While every effort is made to repair the equipment as quickly as possible, repairs may be subject to delays on the part of the service provider. The Owner cannot be held responsible for these delays beyond their control.
The Tenant is the tenant responsible for the property and agrees to be an occupant of the Property for the duration of the rental. Renter agrees to be solely responsible for the actions of Renter and the actions of all family members, friends and collectively all occupants present in the Property at all times during the stay, and to ensure that all occupants understand and meet the conditions. Article 1394 of the Civil Code states that the tenant is solely responsible.
To avoid theft or damage to furniture or personal property, the Tenant agrees to close and lock the doors and windows when not present in the Property and upon departure.
Disputes and applicable law
This rental contract is governed by French law, the Courts of the jurisdiction in which the Owner is registered having sole jurisdiction.
If you have any questions please contact us by clicking on www.villapalmbayguadeloupe.com or send an email to villapalmbay@gmail.com.
